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Privacy Policy.
How we handle your data

This policy explains what information OH Mobility collects when you use our website and services, how we use it, who we share it with, and the rights you have over your data.

Last updated · April 24, 2025
Call or WhatsApp
+234 915 996 5657
Email us
info@ohmobility.com
Support hours
Mon–Fri · 8AM – 5PM

What we collect & share

  • What we collect
    Only what we need
    Name, contact details, order info, and basic usage data to run the service.
  • Cookies
    Used for session and analytics
    We use cookies to keep you signed in and understand how the store is used.
  • Sharing
    Limited service providers
    We share only with the providers needed to fulfil orders and operate the site.

Your rights & our duties

  • Your rights
    Access, update, delete
    You can ask to access, correct, delete your data, or withdraw consent at any time.
  • Security
    Industry-standard safeguards
    We use reasonable measures to protect your data, though no system is 100% secure.
  • Updates
    Posted on this page
    We'll update this policy here when our practices change — date at the top.
Overview

Who we are & what this covers

This Privacy Policy outlines how OH Mobility (“we”, “our”, or “us”) collects, uses, discloses, and protects your information when you access or use our website and related services (the “Service”).

By using the Service, you consent to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the Service.

Definitions

Key terms

Account
A unique account created for you to access our Service.
Company
OH Mobility, with its head office at 24, MKO Abiola Way, Bolumole, Ring Road, Ibadan, Nigeria.
Cookies
Small files placed on your device that contain details of your browsing history on a website.
Device
Any computer, mobile phone, or digital tablet used to access the Service.
Personal Data
Information that relates to an identified or identifiable individual.
Service
The website and any services we provide through it.
Service Provider
Third parties who process data on our behalf to help operate the Service.
Usage Data
Data collected automatically — either generated by the use of the Service or from the Service infrastructure itself.
You
The individual using the Service, or the entity they represent.
Information we collect

The data we gather

Personal Data

Name, email address, phone number, postal address, and billing or purchase details you provide when creating an account or placing an order.

Usage Data

IP address, browser type, pages visited, time and date of visit, time spent on those pages, and other diagnostic data.

Tracking Technologies

Cookies, web beacons, and similar technologies used to remember preferences, authenticate sessions, and analyze traffic.

How we use your data

Purposes of processing

  • To deliver, maintain, and improve our Service.
  • To process transactions, fulfil orders, and provide receipts.
  • To send transactional emails about your account or orders.
  • To send marketing offers, where you have given consent.
  • To analyze trends, monitor usage, and improve the user experience.
  • To detect, prevent, and address technical issues, fraud, or abuse.
  • To comply with legal obligations and enforce our Terms of Service.
Sharing & transfers

Who we share your data with

We do not sell your Personal Data. We may share it in limited circumstances:

  • With Service Providers who process data on our behalf (payment processors, delivery partners, hosting, analytics).
  • During a business transfer, such as a merger, acquisition, or sale of assets.
  • With affiliates and business partners, subject to this policy.
  • When required by law, regulation, or a valid legal request.

International transfers

Some of our Service Providers may be located outside Nigeria. Where we transfer your data internationally, we take steps to ensure it remains protected to a similar standard as this policy.

Retention

How long we keep your data

We retain Personal Data only for as long as necessary for the purposes set out in this policy — for example, to provide the Service, meet our legal and accounting obligations, and resolve disputes. When data is no longer needed, we securely delete or anonymise it.

Your rights

Control over your data

Subject to applicable law (including the Nigeria Data Protection Act), you have the right to:

  • Access the Personal Data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, where applicable.
  • Withdraw consent at any time, without affecting prior processing.
  • Object to or restrict certain types of processing.
  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, email us at info@ohmobility.com.

Cookies

How we use cookies

We use cookies and similar tracking technologies for purposes such as keeping you signed in, remembering your cart, and understanding how visitors use the Service. You can control or disable cookies through your browser settings, but doing so may affect some features.

For more detail, see our cookie notice when published.

Children & security

Protecting younger users and your data

Children's privacy

Our Service is not directed at anyone under the age of 13. We do not knowingly collect Personal Data from children under 13. If you believe a child has provided us with Personal Data, please contact us so we can remove it.

Security

We use commercially reasonable measures to protect your Personal Data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-party links & updates

External sites and policy changes

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for their content or privacy practices — we encourage you to review their policies.

We may update this policy from time to time. When we do, we'll update the “Last updated” date at the top of this page. Significant changes will be communicated through the Service or by email.